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FAQ

Al Nasser, is the leading Kuwaiti Sports and high street fashion retailer , with more than 50 stores across Kuwait and strong presence in KSA, Bahrain, Iraq, Egypt, Pakistan and Australia. Offering a vast selection of Sports Equipment in its showrooms. And we provide a safe and easy Online shopping Service as well. For any further details contact us on +965-1850050 or chat with us on +965-52550050
By Registering on our website will help you with a better shopping experience and our Online team will be able to provide you support and assistance by - Contacting you whenever needed. - Ensuring a safe shopping environment. - You will get all the updates on latest products, promotions and special offers on AlNasser.net based on your preferences and past purchases/sale. - You can make item recommendations and suggestions. (However you can still purchase Online without registering Account, only through Guest Account as well, but in this case you will not be able to keep a track or check your previous purchase history) , For any further details contact us on +965-1850050 or chat with us on +965-52550050
Yes, we do. Our network of social media services include Instagram, Facebook, Twitter and Snapchat , For any further details contact us on +965-1850050 or chat with us on +965-52550050
Yes, registration on our website is free for our customers, For any further details contact us on +965-1850050 or chat with us on +965-52550050
In case you forget your password click on (Forgot your password) then you will see the e-mail page and enter your private e-mail and then click on the word (send) For any further details contact us on +965-1850050 or chat with us on +965-52550050
Open the Home page login link and then you have to create an account then you have the data page and e-mail, then register your personal data then click (Register now), now the account is created. For any further details contact us on +965-1850050 or chat with us on +965-52550050
Kindly try a different browser, if you can't select the desired size then the quantity is out of stock For any further details contact us on +965-1850050 or chat with us on +965-52550050
Online discount sales/promotional sales are applicable towards those Products that are shown on the Website Only. Sale of such Products varies on terms and conditions at the time of the current promotion on the Website, For any further details contact us on +965-1850050 or chat with us on +965-52550050
1. First create an account on our AlNasser Website, 2. Purchase a Gift card from the gifts card page on AlNasser website, 3. The gift card code will be sent to the registered email, 4. That code you can use during payment process to buy any product on AlNasser page (option to enter code on the end of the Cart page) For any further details contact us on +965-1850050 or chat with us on +965-52550050
Expected days for delivery is 4 Working Days but we will do our best to fulfill before time. For any further details contact us on +965-1850050 or chat with us on +965-52550050
Currently Delivery service available only in Kuwait, For any further details contact us on +965-1850050 or chat with us on +965-52550050
Currently the "Cash on Delivery" Service is not available For any further details contact us on +965-1850050 or chat with us on +965-52550050
We offer various safe and secure payment methods; KNet, Visa, MasterCard For any further details contact us on +965-1850050 or chat with us on +965-52550050
If the refund is to your credit/debit card, within fourteen (10 Working Days ) days from the day on which we receive the product back in our Warehouse For any further details contact us on +965-1850050 or chat with us on +965-52550050
Please try a different browser to navigate the page. For any further details contact us on +965-1850050 or chat with us on +965-52550050
For any inquiries regarding your Order, contact us on +965-1850050 or chat with us on +965-52550050
For Exchange of the items purchased through online, send your request for exchange or refund on the email support@alnasser.net or send in us on Contact Us, For any further details contact us on +965-1850050 or chat with us on +965-52550050
For Wrong Order/items Received send the details on the email support@alnasser.net or send in us on Contact Us, For any further details contact us on +965-1850050 or chat with us on +965-52550050
For any inquiries regarding your Order, contact us on +965-1850050 or chat with us on +965-52550050